11bed Privacy Policy — Your Data, Our Responsibility

What data you share with 11bed, how we use it, and how securely we keep it — all explained here in plain English.

Last Updated: January 2026 SSL encrypted Full Bengali Support
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11bed never sells your personal information or shares it with third parties without your consent.

— The 11bed Security Team

Data Collection

Only the data that's necessary is collected.

Data Privacy

Your identity stays protected.

Your Control

The right to view, correct, and delete your information.

Cookie Policy

Transparent cookie use, with control in your hands.

This Privacy Policy applies to all services on the 11bed platform. By using 11bed, you agree to this policy. If you have any questions, feel free to contact us.

1 Introduction

Welcome to 11bed. We believe privacy is a fundamental right. When you use 11bed, you share certain information with us — this policy explains exactly how we handle it.

This Privacy Policy applies to the 11bed website, mobile app, and all associated services. We always aim to collect the minimum data necessary and keep it with the highest level of security.

This policy has been developed in accordance with applicable Bangladeshi law and international data protection standards. You will be notified in advance of any changes.

2 What Information We Collect

11bed only collects information that is genuinely necessary to provide our services. See the breakdown below:

Data type Example Why It's Collected
Identity information Name, date of birth, national ID number KYC verification and age confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information Mobile Pay/Nagad number, transaction history Payment processing and fraud prevention
Technical information IP address, device type, browser Security monitoring and service improvement
Usage Information Betting history, favorite sports, login times Personalized experience and service improvement

3 How we collect your data

11bed collects data in several ways — always with your knowledge and consent:

Registration Form

When you open an account, you provide information directly — your name, number, date of birth, and so on.

App & Website Usage

When you use the 11bed app or website, device and usage information is collected automatically.

Payment gateway

During deposits or withdrawals, transaction details come through our payment partners into our system.

Customer Support

When you contact us, details of that interaction are stored to help us improve our service quality.

4 How Your Information Is Used

11bed uses your data only for specific purposes, each of which is clearly outlined below:

  • Creating, verifying, and managing your account
  • Processing payments and withdrawals
  • Detecting fraud, money laundering, and other illegal activities
  • Personalizing the platform to match your preferences
  • Keeping you informed about relevant offers and promotions (with your consent)
  • Providing customer support
  • Meeting legal obligations
  • Improving platform performance and security

You can opt out of marketing communications at any time. Simply update your notification preferences in Account Settings or email us at support@11bed.fun.

5 Data Sharing Policy

11bed never sells your data. However, limited information may be shared with trusted partners in certain specific circumstances:

Payment partners

Necessary information is shared with payment providers such as Mobile Pay, Nagad, and Rocket to process transactions.

Legal Authorities

We may be required to share information with government authorities pursuant to court orders, investigations, or other legal obligations.

Technology service providers

Cloud hosting providers and cybersecurity experts operate under strict confidentiality agreements with 11bed.

11bed never sells or exchanges your personal data with advertising companies, data brokers, or any other third parties.

6 Data Security Measures

11bed uses multiple layers of security to protect your data — all meeting international standards and regularly updated.

256-bit SSL Encryption

All data transfers are secured with the highest standard of encryption.

Two-factor authentication

OTP verification is mandatory for login and withdrawals.

Data Masking

Sensitive details such as card numbers or ID numbers are partially masked.

24/7 Security Monitoring

Automated systems and a dedicated expert team monitor your data around the clock.

That said, keep in mind — no system on the internet is 100% secure. That's why you should always keep your password strong and never share it with anyone.

7 Cookies & Tracking

11bed uses cookies on its website and app. Cookies are small files stored on your device that help improve your experience.

  • Essential Cookies: Maintains your login session and keeps your account secure. These cannot be disabled.
  • Performance cookies: Understanding which parts of the site are used most, and improving our services.
  • Preference Cookies: Remembering your language, theme, or other preferences.
  • Analytics Cookies: Platform usage analytics — these run with your consent.

You can disable non-essential cookies at any time through your browser settings. Note that doing so may affect how certain features work.

8 Your Rights

You have a number of rights regarding your data at 11bed. Here's what you should know:

Right to access your data

You can request to know what information 11bed holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to erasure

You may request that your data be deleted after your account is closed (exceptions apply where required by law).

Restrict Processing

The right to request that your data not be used for specific purposes.

Data Portability

You can request a copy of your data downloaded in a standard format.

Right to lodge a complaint

If you believe your data has been compromised, you may file a formal complaint with us.

To exercise any of your rights, email us at support@11bed.fun. We aim to respond within 30 days.

9 Data Retention Period

11bed does not retain your information indefinitely. Each type of data has a defined retention period:

  • Account information: For as long as your account is active, and up to 5 years after closure.
  • Financial transaction records: Retained for up to 7 years as required by law.
  • Login and activity logs: 90 days.
  • Customer Support Conversations: 2 years.
  • Marketing Preferences: Until you opt out.

10 Minor Protection

11bed's services are not intended for anyone under 18. We do not knowingly collect data from minors. If a minor has created an account using false information, a parent or guardian can contact us to have the account and all associated data removed.

Parents are urged to ensure that children and teenagers in their household cannot access online betting platforms.

11 Policy Changes

11bed may update this Privacy Policy from time to time — as technology evolves and regulations change, so must our policy. For any significant updates, you will be notified in advance via email or app notification.

You can check how current this policy is by looking at the "Last Updated" date at the top of the page. Continued use of the platform after any changes means you accept the updated policy.

12 Contact

For any privacy-related questions, complaints, or requests, please contact our Data Protection team:

Email

Support@11bed.fun — privacy-related emails are typically responded to within 7 business days.

Live Chat

For general queries, use 24/7 live chat — average response time is 5 minutes.


Why 11bed Is Your Best Choice for Data Protection

We don't just make promises — we prove it at every step.

Industry-standard encryption

Every transaction and personal detail is protected with 256-bit SSL — the same technology used by banks.

Your data is never sold

11bed does not sell your information to any advertising company or data broker — not ever.

Transparency in plain language

Everything is explained in plain, simple language instead of complex legal jargon — so you can truly understand.

Your Control

View, correct, delete, or export your data — it's all in your hands.

Notified in a timely manner

You will be notified in advance by email or notification before any changes are made to this policy.

24/7 Support

Reach out to us any time with any privacy concerns — we're here to help.

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Bet safely, play with peace of mind

Your data is secure, your privacy is respected — every moment at 11bed is safe. Join now and enjoy the best betting experience in Bangladesh.

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